usb 1-1.1.2: New USB device strings: Mfr=0, Product=2, SerialNumber=0 usb 1-1.1.2: New USB device found, idVendor=1a86, idProduct=7523, bcdDevice= 2.54 usb 1-1.1.2: new full-speed USB device number 7 using dwc_otg Not sure why site is not allowing me to upload a text doc. I rebooted a number of times, just in case. I don't know if this will have more info but here it is just in case. Here are what I think are the relevant logs OctoPrint version, OctoPi version, printer, firmware, browser, operating system. SV04 Sys Invo.zip (35.9 KB) Additional information about your setup You can download this in OctoPrint's System Information dialog. Yes Did running in safe mode solve the problem? I asked the manufacture but did not hear back yet. I asked on the Facebook group - no one has told me they have experienced this issue. One person told me to set the serial to: /dev/ttyUSB0 and the baudrate to 115200. I have tried 3 usb cords, 2 of which were brand new. I have a USB webcam connected and it works on all the USB ports. The firmware on the printer and screen are up to date. This is a brand new installation of Octoprint on a Rasp Pi 3b+. ![]() Everyone that I have spoken to who has one of these and connected said they plugged in the cable and connected right away. ![]() I am trying to connect my new Sovol SV04 to Octoprint.
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